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1. WHO ARE WE? XUZHOU SHANGHENG ENGINEERING MACHINERY CO.,LTD is a leading construction machinery exporter,located in Xuzhou city,Jiangsu province where Xuzhou Construction Machinery Group Inc in. We have the domestic agency rights of them more than 10years,based on the advantage of them,we also estabish long-time business with other famous brands.2. HOW IS YOUR PRICE COMPARED WITH MANUFACTURERS/FACTORIES? We work as the leading dealers of various leading China construction machinery manufacturers/ factories, and are constantly treated with best dealership price. From numerous comparison and feedbacks from clients, our price is more competitive than the price from manufacturers/factories.3. HOW IS YOUR DELIVERY TIME? In general circumstance, we can have an immediate delivery of regular machines for our clients within 7 days, because we have a variety of resources to check machines in stock, locally and nation widely, and to receive machines in timely manner. But for manufacturers/factories, it will take more than 30 days to produce the ordered machine.4. HOW SOON CAN YOU RESPOND CLIENT INQUIRIES? Our team is consisted of a group of diligent and dynamic people, working 247 to respond client inquiries and questions all the time Most problems can be solved within 4 hours while manufacturers/factories will take much longer to give response.5. WHICH PAYMENT TERMS CAN YOU ACCEPT? Normally we can work on T/T term or L/ term, sometime DP term. 1)On T/T term, 30% down payment is required in advance, and 70% balance shall be settled before shipment, or against the copy of original B/L for long-term cooperating client. 2)On L/C term, a 100% irrevocable L/ C without "soft clauses"from an international recognized bank can be accepted. Please seek the advice from the individual sales manager whom you work with.6. WHAT SERVICES CAN WE PROVIDE? Accepted Delivery Terms: FOB,CFR,CIF; Accepted Payment Currency:USD,EUR; Accepted Payment Type: T/T,L/C,Western Union,Cash; Language Spoken:English,Chinese7. WHAT PRODUCTS YOU CAN GET FROM US? Our main products including,wheel loader,backhoe loader,truck crane,crawler crane,tower crane,road roller,motor grader,excavator,bulldozer,forklift,dump truck,trailer,tractor truck,special vehicle ,Marine Machinery and all of their spare parts.